LATE ARRIVALS
If you are more than 15 minutes late to your appointment, your appointment may need to be rescheduled and/or modified and a service fee of $25 may be assessed. Please note: if you are going to be late, please let Sarah know ASAP vis text/call at 571-335-7095.
CANCELING/RESCHEDULING YOUR APPOINTMENT
As a courtesy, confirmation texts are sent out 72 and 24 hours prior to your appointment. A minimum 24 hours notice from your appointment time is required to cancel or reschedule without penalty. If you cancel/reschedule within 24 hours of your appointment time, you will be charged a service fee of $45. If multiple services are booked, you may be charged up to 100% of the service total. Same day cancelations will be charged 100% of the service total. This is to protect and respect both our time commitments and the commitment of other clients.
AFTER HOUR APPOINTMENTS
Of course there will be a time when you're in a pinch and need your hair done after normal business hours. After hours appointment are case by case basis and will be charged as such. Have no fear, Sarah’s here!
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